While the color pigments in most Crayola products are not permanent and will fade over time when exposed to strong light, the Crayola products below are permanent and light-fast on most paper surfaces.

• Portfolio Series Acrylic Paints
• Take Note! Permanent Markers
• Ultra Fine Point Doodle Markers

 

Got Questions?  

We're here for you! Call or text us at 1-800-272-9652 on weekdays between 9 AM and 4 PM Eastern Time. Text charges may apply. If you prefer to send us an email, please visit our Support Page.

We hope the following tips help you enjoy hours of fun with the Digital Light-Designer!

 Troubleshooting tips if the unit is not functioning as expected:

1.  Check that new, fresh batteries are being used and installed correctly.

2.  The unit needs to be placed on a flat, hard, level surface so the switch underneath is engaged.

3.  Does the Red LED on the wand light up? If not, check the batteries are in properly and are new.

4.  If you cannot get past the main menu screen, turn off nearby lights in the room or move out of direct sunlight. Strong outside or indoor light can interfere with the operation of the unit.

5.  The wand is similar to a remote. It needs to be aimed rather than held like a pencil. It works from about an inch away, with the light beam on or tap wand directly on the dome surface.

6.  When the unit is turned on, the unit cycles the colors line by line. You can interrupt this process by tapping on the dome. If you don't see the colored lines, something in the room is causing interference.

7. You cannot draw on the top of the dome, only the sides.

8. To rotate the displayed image, hold the stylus on the dock (the 2 white lines near the base). The lines will turn red, then blue. When the lines turn blue, move the stylus along the dock to rotate the images around the Digital Light-Designer.

9. There are 3 menus available; however, only 2 appear at first.

10. Two wands CANNOT be used at the same time. Two wands cause issues similar to having lights on in the room.

11. What type of adapter are you using? USE ONLY AC ADAPTERS WITH MATCHING SPECIFICATIONS: INPUT: 100-120VAC, 50-60 Hz, 0.8A / OUTPUT: 6.0VDC, 2.0A, 12.0W/VA

The Crayola Digital Light-Designer is no longer a part of our current product line. You can learn more about our current products here.

If you have additional questions, we would love to hear from you! Feel free to call or text us at 1-800-272-9652 on weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page here.

 

 

 

Have questions about your Color Wonder Magic Light Brush? We have the answers!

For Best Results:

• Always protect your work surface!

• If your set has a paint pot strip, it must be snapped into the base until it clicks for the Magic Light Brush to operate. 

• Turn the power switch to the "on" position. – The unit is "on" when the switch is under the l. The O indicates "off".

• If your set has a paint pot strip, check to ensure the brush tip is tightened. To activate the light brush, hold the brush tip over a single paint pot. Watch the bristles turn the color of the paint inside. Dip the bristles into the gel paints and start painting on the Color Wonder Paper (a thin layer of paint works best). The brush tip will stay illuminated for approximately 10 seconds while it goes from paint to paper.

• If your set has paint pads,the handle will light up and cycle through all the colors. When that is done, press the bristles in the middle of the paint pad for a few seconds.The handle will temporarily light up the color of the paint. Brush the bristles against the paint pad several times. An invisible layer of paint will stick to the bristles. Brush onto Color Wonder Paper and watch the colors magically appear! 

• Between each color change, wipe the bristles with a dry paper towel.

• When creative time is done, be sure to close the paint pot strip covers to prevent the paint from drying out.

• If your set has paint pads, the cover should be placed on to protect the paint pads. Since the paint pads will not dry out, the cover does not need to be airtight and replacing the paint pads is not necessary. The paint pads are securely sealed in the unit during the manufacturing process and not removable, so we do not recommend attempting to remove them. 
  

 

Battery Savers:

• To help preserve battery life, the Magic Light Brush will automatically turn off after 5 minutes if unused.
• To reactivate, push power switch to "off" and then back "on". Turn the power switch off and then on.

 

Need more helpful hints? Feel free to call or text us at 1-800-272-9652 weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page. - Not located in the United States or Canada? Learn how to contact the Crayola representative in your area by clicking here.

Crayola manufactures several products and colors that will fluoresce under a black light. Depending on the pigment, the fluorescent level may vary. They are:

 

If the lights and/or spinning features are not operating as expected, the following reset tips are often successful.

1. Check to be sure the batteries are installed properly. Reactivate the unit by sliding the black on/off switch on the underside of the base. The "on" position is indicated by a straight line and may need to be reset by turning it off and back on twice.

2. Remove the center drawing surface, which must be in place for the center lights to work, and firmly push it back into place.

3. Check the red gear ring on the plastic dome to be sure it is flush against the lip. Place the lid on the base.

4. Activate the light feature by moving the silver slider switch to the right. Activate the dome rotation by pressing the silver button. See product instructions for additional details.

Additional tips:

5. Glow Dome Markers are attached to the cardboard packing located at the bottom of the Glow Dome/Dome Light Designer box. Opening the box from the bottom should assist in locating the markers.

6. Room lighting should be dimmed for the Glow Dome/Dome Light Designer lights to show up.

7. The unit will turn off automatically after one hour and may require the above reset tips.